Who We Are
Established in 1995, Urban Valet Cleaners has helped Western New York clients care for the clothes and household items they count on every day. What started with two employees has grown into a team of more than 45 people, with the same commitment to quality cleaning and personal service.
Today, you can visit our stores on Elmwood Avenue in Buffalo and North Buffalo Street in Orchard Park, or use our free pickup and delivery service across 25 Western New York communities. Our headquarters is in Hamburg.
Whether you’re catching up on the family laundry or bringing in a treasured garment, we’re here to help you care for it and take another task off your list.
Why Our Clients Love Us and Our Services
Your clothes are part of your everyday life, from the shirt you wear to work to the outfit you save for special occasions. Choosing who cares for them should feel comfortable.
Urban Valet Cleaners serves clients throughout Buffalo and Western New York with professional cleaning, personal attention, and a satisfaction guarantee. Bring us your questions and special instructions so we can understand what matters to you.
We don't cut corners – that's not how we do business.
We don't keep you waiting – our free pickup and delivery service is prompt and convenient.
We don't overlook client needs – personalized service is our priority.
We don't settle for average results – we strive for excellence in every job we undertake.
We don't ignore feedback – we continually improve based on your suggestions.
We don't use outdated methods – our cleaning techniques are always innovative and up-to-date.
We don't charge hidden fees – our pricing is transparent and fair.
We don't disregard sustainability – our processes are environmentally friendly and safe.
Let us help you whenever you need it, and we’ll do so to our best ability and knowledge!
Urban Valet at a Glance
- Established: 1995.
- Our team: More than 45 people.
- Buffalo store: 620 Elmwood Avenue, Buffalo, NY 14222.
- Orchard Park store: 4081 North Buffalo Street, Orchard Park, NY 14127.
- Corporate headquarters: Hamburg, New York.
- Free pickup and delivery: Serving 25 Western New York communities: Alden, Amherst, Blasdell, Boston, Bowmansville, Buffalo, Cheektowaga, Clarence, Depew, Derby, East Amherst, East Aurora, Eden, Elma, Getzville, Hamburg, Kenmore, Lackawanna, Lake View, Lancaster, Orchard Park, Snyder, Tonawanda, West Seneca, and Williamsville.
- Cleaning products: Kreussler detergents.
- Our commitment: Service backed by our satisfaction guarantee.
- Community support: Proud sponsor of Child and Family Services of Western New York.
A minute of our time gives you time for tea.
Schedule your FREE delivery service today!
Meet Our Team
We Provide Fast, Reliable Dry Cleaning & Laundry Services in Buffalo, NY and It’s Surrounding Areas.

Eric Pyne
President
20+ Years of Service
Eric@MyUrbanValet.com
Eric Pyne is the president of Urban Valet Cleaners and has more than 20 years of service with the company. He leads the team serving clients through our Buffalo and Orchard Park stores, Hamburg headquarters, and Western New York pickup and delivery service.

Sarah Santoro
Buffalo Store Manager
10+ Years of Service
Sarah@MyUrbanValet.com

Beth Scheffler
Client Service / Quality Assurance Manager
10+ Years of Service
Beth@MyUrbanValet.com

